Facilities Management
Buildings that run quietly, safely and to standard.
Proserve supports commercial landlords, managing agents and occupiers with building maintenance, fit-outs, plumbing & electrical, solar and compliance cover across single sites and national portfolios.
24/7
Reactive helpdesk cover
4hr
Priority response target
100%
Statutory compliance tracking
Nationwide
Directly managed engineers
What we do
A single accountable partner for the whole building.
We consolidate maintenance, compliance and site services into one contract, one helpdesk and one reporting pack — removing the administrative load from your property team.
General Building Maintenance
Planned and reactive maintenance covering fabric repairs, joinery, decoration and day-to-day building upkeep.
Retail & Shop Maintenance
Responsive repairs for shops, forecourts and retail units — keeping your doors open and trading disruption to a minimum.
Plumbing & Electrical
Certified engineers for installations, upgrades, fault finding, lighting and power across commercial premises.
Commercial Fit-Outs
Full building fit-outs delivered end to end — from strip-out and first fix through to handover.
Office Upgrades
Office refurbishment, redecoration, flooring and space reconfiguration with minimal disruption to your team.
Solar Panel Install & Cleaning
Rooftop PV design, installation and scheduled panel cleaning to cut running costs and protect output.
Compliance
Statutory testing, fire safety, water hygiene and asset registers with full documentation.
Cleaning & Soft Services
Daily cleaning, specialist cleans, waste and washroom services delivered to a fixed schedule.
How we work
From first call to a contract that runs itself.
01
Enquiry & walkthrough
Tell us about your sites. We visit, walk the building and review your current arrangements.
02
Scope & proposal
A like-for-like proposal with clear service levels, response targets and transparent pricing.
03
Mobilisation
Named account manager, asset registers built, helpdesk live — typically within two weeks.
04
Delivery & reporting
Scheduled works, reactive cover and monthly performance reports with a full audit trail.
Our approach
Directly employed teams. Documented standards.
Every contract is led by a named account manager and delivered by vetted, directly managed engineers. Works are logged, evidenced and reported so you always have an audit trail ready for insurers and stakeholders.
- Planned maintenance schedules built around asset criticality
- SLA-measured reactive response with live job tracking
- Monthly performance reporting and compliance dashboards
Common questions
What clients usually ask us.
Can't find the answer here? Send us a message and we'll come back to you within one working day.
Ask a QuestionOur helpdesk is covered 24/7, and we target a 4-hour priority response for urgent issues such as leaks, power loss and security failures. Non-urgent works are scheduled at a time that suits your occupants.
We support single sites and portfolios nationwide, using directly managed engineers rather than unvetted subcontractor chains — so standards stay consistent wherever your buildings are.
Yes. We handle mobilisation regularly: reviewing the current scope, building asset registers, transferring compliance records and agreeing service levels before go-live, typically within two weeks.
No. We look after everything from single commercial units to multi-site portfolios. Every contract gets a named account manager and the same documented standards.
All statutory testing — fixed wire, fire alarm, emergency lighting, gas safety, water hygiene — is scheduled and tracked by us, with certificates held in one place and available whenever you or your insurers need them.
Reviewing your facilities contract?
Send us your site list and current scope. We'll return a like-for-like proposal with clear service levels and pricing.